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Branch Manager

Location:Yellowknife, Northwest Territories, Canada
Job Type:Permanent
Posted:15th Aug 2009
Closing Date:31st Aug 2009
Posted By:CIBC
Details:
Branch Manager

Key Accountabilities/Activities:

1.Provide an exceptional experience for clients by responding to client-initiated requests and by identifying clients’ needs through Financial Health Check conversations.
2. Open new personal and non-personal accounts, provide access to ABM, Telephone Banking and Online Banking, and promote other CIBC products and services based on client needs.
3. Address client concerns at the first point of contact where possible. Refer more complex situations to senior officers, as required.
4. Initiate phone calls with clients to discuss their needs and to offer financial solutions.
5. Act as joint custodian for cash and securities.Accurately capture and validate clients’ personal and financial information, ensuring all documentation is completed in accordance with CIBC policies and procedures.

Basic sales sufficient to promote and sell straightforward personal banking products and non-personal accounts to meet client needs.

Resumes must be submitted online only, through cibc.com/careers
 
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